Our APPROACH

Together with your company, we will tailor a unique intercultural training program to meet your demands and provide your employees with intercultural skills to successfully conduct business in one or two of the nine countries where we are specialists.

We offer practical trainings that include for example:

Area studies (geography, economic, political and societal structures, country history)

Successful negotiation and communication techniques (verbal, non-verbal, paraverbal)

Business management, decision-making styles, organizational structures and leadership cultures, planning approaches

Contrastive approach (traditions, values, beliefs, work style)

Proper business etiquette

Chances and range of intercultural communication

Building long-term, profitable relationships

Cultural identity

Use of different media: oral (face-to-face, telephone) - written (letters, fax, e-mail)

Small talk

Important do’s and don’ts

And many case studies (boss-subordinate, client-supplier relationships, project development, negotiating a contract, motivating employees and many more)